The reliability, actionability and targeting of knowledge is
key to your company optimizing its ROI of both information capital
and IT spend. inContext™ brings together your company’s
external and internal data resources and allows you to use this
data on your own terms; automated information management, plain
language precision search, and navigation software for self-service
applications.
Enterprise
Solutions
inContext™
Search on Public Websites:
Increases the time users spend on your website
— 80% of visitors will abandon a site if search
is poor.1 Reduces customer support costs —
Companies save an average of $30 every time a user gets a support
question answered online instead of on the phone.2 Increases
browse-to-buy conversion rates — 82% of visitors
to e-commerce sites use search to find the product information
they need.3
inContext™ Search
on Intranets:
Increases employee productivity
— Knowledge workers spend up to 25% of their
day looking for information.4 Good search helps them find it
(and then use it) more quickly Reduces redundant
work — Good search helps employees build on work
done by others instead of starting projects from scratch. Facilitates collaboration — Employees
frequently find themselves working on projects similar to those
going on elsewhere in an organization. Good search keeps people
in touch. Eliminates manual document categorization
— Building out complex file system navigation
structures is time consuming and unnecessary.
Developer
Solutions
inContext™
sdk can accelerate critical business processes in your organization:
› Application development time and
time-to-market is reduced. › The
information management components of your application increase
dramatically. › Customer satisfaction
improves as users gain access to powerful categorizing, search,
and analyzing tools that help the user find and comprehend quickly
the right information fast, whether it's in a database or content
management system. › The search
application you built using Arikus can be integrated to access
information throughout an enterprise, creating an end-to-end
knowledge retrieval system that powers your, or your customers',
businesses.
1. Jupiter Media Metrix
2. IDC
3. Forrester Research
4. Delphi Group
