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Enterprise Solutions

inContext™ Enterprise
Comparison Chart (Based on Google and Thundersone "Product Features" web pages as of 5/1/2005)
 
Search Solution
Thunderstone™ SBE
Google™ mini
inContext™ 200
PERFORMANCE
     
Number of Pages Supported
50,000
100,000
200,000
Queries per Minute at Peak
1000
60
1200
INVESTMENT (Cost of Ownership)      
Startup Cost
$4,995
$2,995
$2,495
License Type
Perpetual
Perpetual
Perpetual
Maintenance and Support (first two years)
Included
Year 2: $995
$500/year
Maintenance and Support (years 3+)
$1,200/year
$995/year
$500/year*
TCO 3years
$6,195
$4,985
$3,995
Leasing Options
x
x
QUERIES
Search Methodology**
Keyword
Popularity Ranking
Plain Language
Detect misspellings and suggest corrections
Search multiple file types, including HTML, Office and PDF
Custom Thesaurus
x
Advanced Search
Stemming
x
Wildcard
x
Parametric
x
x
Guided Search
x
x
Metasearch (across collections)
x
RESULTS
Relevance Ranking
Customizable
Fixed
Customizable
Sort results by date
x
Sort by any meta-data
x
x
Return any meta-data with result
x
Query terms highlighted
x
Dynamic related words
x
Dynamic summaries
x
Best summary sentence
x
x
Highlighting PDF hits
CRAWLING
Crawl third-party websites
x
Index documents on multiple servers
Filter by file types, meta tags, web sites
Crawl dynamic content
Crawl password protected areas
Continuous crawl
x
Multiple collections
x
Index file servers without setting up a web server
x
Remove common (navigation menus etc)
x
Duplicate Removal
x
Lotus Domino
Proxy Server Support
ADMINISTRATION
Web-based Administration Console
Search results customizable with XSLT templates
Web-based reports
URL Tracking
Remote Management - anytime anywhere
Remove URLs in real-time
x
Add URLs in real-time
x
Remote Diagnostics
x
Support includes major releases
x
Telephone support
x
INTEGRATION
Content Management
Index most languages
XML output option
*Participation in the inContext™ Maintenance Program after the first year is at your discretion. Each additional year you have the option to extend your maintenance and support, which includes product upgrades and technical support. Annual maintenance is 20% of the license fee.
 
**Search & Ranking Methodologies

Today’s companies are looking for technologies that can help wring value out of unstructured data within a company. Arikus delivers.

Arikus

Plain Language: Arikus employs state of the art linguistic technologies: A sophisticated statistical analysis using concepts from Information Retrieval, Information Theory, Linear Algebra and Machine Learning are used to "understand" the queries and documents that it is processing.

Arikus brings together a company’s external and internal data resources and allows it to use this data on its own terms; automated information management, plain language precision search, and navigation software for self-service applications.

At the basis of any good information management platform is the ability to rank a document against a query. This basic operation allows for all other operations. Without a good ranking algorithm at its core nothing else will work well.

The Competition

Technologies based on the following methods have several limitations:

Keyword Searches: Results are not ranked, leaving the user to differentiate between good & bad articles. It is difficult for users to construct and refine queries.

Popularity Ranking: Keyword search combined with the analysis of a page's prominence against others in a categorical search to determine which is most often referred and linked to — this is less valuable in the structured design of business sites or intranets.

Pattern Matching or Neural Networks: Plagued by the inability to know when training is done. Long articles exhibit multiple patterns and are erroneously returned.

Fuzzy Boolean: Documents are viewed as a “bag of words” resulting in poor discrimination between relevant and non-relevant documents.

 
Methodology
Intended Use
Companies
Keyword/Vector Models
Intranet and Internet
Thunderstone, Inktomi, Verity
Popularity Ranking
Internet Only
Google, Direct Hit
MetaSearch
Internet Only
Dogpile, Mamma
Editorial
Simple Basic Queries
Ask Jeeves
Pattern Matching (Neural Networks)
Broad Queries – Intranet and Internet
Autonomy
Natural Language Processing
Plain Language Queries - Intranet and Internet
Arikus
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