Knowledge is Power. Accessing the Right Information Is Empowerment.

inContext™ Enterprise
Key Benefits

inContext™ provides a single, end-to-end knowledge retrieval system that powers your business and enhances execution across the enterprise. Use inContext™ across organizations, including: customer service, product management, human resources, sales and marketing, financial research, legal council, and research and development.

Drive revenue by realizing the value of untapped information assets.

• Leverage digitized archives to create revenue streams: legal files, newspapers and magazine articles, historical collections
• Harness corporate expertise to provide additional value to customers and partners: technical specifications, support and integration notes, white papers, user documentation
• Boost your investment in existing applications by enhancing their functionality: process, receive, and organize unstructured content in any format.

Improve corporate alignment by providing workers with total access to distributed, unstructured corporate documents.

• Break down corporate information silos
• Achieve quick success for corporate intranet and knowledge sharing initiatives
• Improve sales execution by providing account managers with instant access to all relevant account and product information

Improve productivity by connecting knowledge workers to the right information, fast.

• Reduce support call wait times by providing support engineers with quick access to the right expertise
• Heighten company responsiveness by automatically notifying analysts and decision makers when relevant content becomes available: competitive intelligence, market updates, legal briefings
• Accelerate business critical applications by enhancing their search and information management capabilities: customer relationship management, supply chain management, sales data